Cancellation and Refund policy depends on the hotels and resorts where the reservation has been made , and it varies from hotel to a hotel and factors such as the seasonality , duration between the date of cancellation and the check in date , etc .BWD Group Holiday will charge a processing fee of 10% in case of cancellations / amendments .
If we receive any query for the cancellation from customer side then company provides cancellation within 10 working days without any cancellation charges
Cancellation Policy
* 20% Charge of the total Package booking on amendment/Plan Change.
* 30% cancellation of the package cost after confirmation/issuing the hotel voucher.
* 50% cancellation of the package cost before 10 days of the travelling date.
* 100% cancellation of the package cost before 07 days of the travelling date.
* No. flexibility at the time of Travel in the plan.
* Cancellation & other policies as per the hotel/company rule.
* All cancellation are to be communicated in written by mail.
* Any amendment in the original booking u have to update in written by mail.
* There are no refund due to any pandemic or virous attack in that situation we can amend your travel date for the future booking .
If approved the amount will be processed and credited within 10 working days